{"id":10224,"date":"2018-02-05T01:25:53","date_gmt":"2018-02-04T23:25:53","guid":{"rendered":"http:\/\/guyshachar.com\/en\/?p=10224"},"modified":"2018-02-08T09:49:26","modified_gmt":"2018-02-08T07:49:26","slug":"techwashing-era-the-case-of-smart-cities","status":"publish","type":"post","link":"https:\/\/guyshachar.com\/en\/2018\/techwashing-era-the-case-of-smart-cities\/","title":{"rendered":"&#8220;Techwashing&#8221; era, the case of &#8220;Smart Cities&#8221;"},"content":{"rendered":"<p>Years ago, the term &#8220;Greenwashing&#8221; was mainly used by sensitive environmentalists. Lately, the term has become widely familiar, and many people are aware of PR and marketing tricks used to promote an illusive perception as if a product, service or policy are environmentally friendly.<\/p>\n<p>Lately, quickly but surely, we enter a new \u201cwashing\u201d era &#8211; &#8220;<strong>Technology washing<\/strong>&#8220;, or just &#8220;<strong>Techwashing<\/strong>&#8220;. As we shall see, large organizations, which have a crucial impact on our lives, adopt it happily.<\/p>\n<p>It&#8217;s no secret we are surrounded by technology, especially personal computerized devices. Such off the shelf products are effortlessly adopted by people all around the world, making our immediate virtual environment more convenient and connected. But what about our broader, physical living habitat and our lives within it?<\/p>\nngg_shortcode_0_placeholder\n<p>Let\u2019s examine the issue through the urban environment. The city is one of the most complex systems mankind has created. It is an intricate system of products and services, and its users constantly affect and alter it. Therefore, municipalities have a demanding task &#8211; taking care of our lives in the city. From physical infrastructure to health, education and entertainment. They have to deal with huge projects as well as with individual souls. They may create life-changing improvements, but eventually, on a daily basis, they must handle shit. Literally. And most of the municipalities do not like it. They might find it difficult to solve complex problems. And sometimes they make us feel as if they prefer to let sleeping dogs (and people) lie. This of course leaves residents unsatisfied and mayors concerned &#8211; it might be a problem on the upcoming elections.<\/p>\n<p>But lately they have a savior. &#8220;Techwashing&#8221;. Municipal executives were among the early adopters of &#8220;Techwashing&#8221;: &#8220;&#8230;People are surrounded by technology, so they probably love technology\u2026 Let&#8217;s give them what they want &#8211; a technological city. A Smart City!&#8221; Thus, a subset of &#8220;Techwashing&#8221; was born &#8211; &#8220;<strong>Smartwashing<\/strong>&#8220;. With the loyal help of technology companies which constantly generate new markets and educate new customers, &#8220;Smart Cities&#8221; became the urban buzzword of the era.<\/p>\n<p>So what do we have here? Public WiFi spots? Sensors in garbage containers? Surveillance cameras? Auto-dimming LED street lights?<br \/>\nWhat about us? Will it improve the actual quality of our lives in the city?\u00a0Will we be able to walk on convenient sidewalks without obstacles? Will we be able to buy bread or fresh vegetables without the need to drive our car? Will our children have access to good education and extracurricular activities a walking distance from home?<\/p>\nngg_shortcode_1_placeholder\n<p>Let me tell you this: any municipality which howls \u201csmart city\u201d, already uses technology. It is used to send you bills and charge fines. You know what? Even to manage a computerized hotline where you can report problems. Most municipalities also have wonderful data analysis divisions. They get lots of data from various municipal departments and turn it to useful information. Municipalities also have planning teams and advisors. They have wonderful ideas and solutions.<\/p>\n<p><strong>The big issue is, what is actually done with all this information? What management decisions are made? How does the whole municipal orchestra play by the information notes and conducted in light of the strategy and solutions provided? Unfortunately, many municipalities all over the world are huge organizations, where politics, overly-complicated bureaucracy, and monstrous building laws are impenetrable walls.<\/strong><\/p>\n<p>A large municipality executive once told me: \u201cWe do not know how to do matrix management. Try to do it and you shall wish you had jumped off a cliff\u201d. A known mayor unofficially declared himself the city architect and decided that all designs \u2013 from signs to residential buildings \u2013 should get his approval. Another mayor neglected a whole neighborhood because he didn\u2019t like its head of residence committee. Many municipalities plan projects without any transparency to residents.<\/p>\n<p>Smart City is first and foremost smart management. To do smart management you do not have to install any sensors or applications. You need people who make smart decisions in key positions. You need smart procedures that will make bureaucracy an advantage rather than a barrier.<\/p>\n<p>Are municipalities ready to make a brave step and undergo a true revolution? One which will eliminate blown-up bureaucracy which encourages corruption? One which will render municipal processes transparent to the public? One which will enable to actually sense individual residents rather than their garbage?<\/p>\n<p style=\"text-align: center;\">ngg_shortcode_2_placeholder\n<p>Now let\u2019s look at the technological entities involved. From small startups to the largest corporations, numerous organizations now wish to grab a share in this emerging bonanza. But \u201cSmart\u201d technologies and \u201cTechwashing\u201d are all around us. From making us believe that <a href=\"http:\/\/www.businessinsider.com\/self-driving-cars-traffic-congestion-2017-6\" target=\"_blank\">autonomous vehicles<\/a> will solve all transportation problems, to \u201c<a href=\"https:\/\/www.nytimes.com\/2016\/07\/10\/opinion\/sunday\/solving-all-the-wrong-problems.html\" target=\"_blank\">Solving All the Wrong Problems<\/a>\u201d. Not to mention leaving out of the equation large portions of world population, from the \u201c<a href=\"http:\/\/miter.mit.edu\/the-unexotic-underclass\/\" target=\"_blank\">Unexotic Underclass<\/a>\u201d to the hundreds of millions of people rushing to growing megacities in developing countries, most of them lacking basic life necessities.<\/p>\n<p>\u201cInnovation\u201d is not enough here. Entrepreneurs and developers cannot sit in stylish offices and come up with \u201ctop down\u201d new sterile solutions detached from complex reality. It is evolution that should be done, \u201cbottom up\u201d, by carefully upgrading real existing environments. Each place has its unique characteristics. Rather than forcing a top-down generic solution, positive characteristics should be enhanced and leveraged while problematic issues should be solved.<\/p>\n<h6 style=\"text-align: center;\">ngg_shortcode_3_placeholder\nA lively area in Delhi. Unique characteristics of a place must be preserved, while tailored solutions to problems are provided<\/h6>\n<p>Henry David Thoreau once said that \u201cMen have become the tools of their tools\u201d. Nowadays it is a common practice to see technology as an aim rather than a means. We should not strive for \u201csmart cities\u201d but rather for \u201cgreat cities for people\u201d.<\/p>\n<p>Many cities in the world prove that an attractive and prosperous urban environment can be provided to people without any high-tech extravaganza involved.<\/p>\n<h6 style=\"text-align: center;\">ngg_shortcode_4_placeholder\nCopenhagen &#8211; a pedestrians and cyclists heaven, in an inspiring planned and designed environment.<\/h6>\n<p style=\"text-align: left;\">So don\u2019t cheat us with \u201cTechwashing\u201d. Forget about \u201cSmart City\u201d solutions sparing the need to cope with true problems. Rather give us stupid but functioning cities. We shall do the rest.<\/p>\n<h3 style=\"text-align: center;\">Did you encounter any &#8220;techwashing&#8221; or &#8220;smartwashing&#8221; cases?<br \/>\nShare your\u00a0examples\u00a0in the comments below!<\/h3>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are &#8220;Smart Cities&#8221; technologies really solving profound urban problems? It seems that municipal executives rush to adopt technologies rather than lead brave actions towards better management of their domain.  <\/p>\n","protected":false},"author":1,"featured_media":10226,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[8],"tags":[53,56],"class_list":["post-10224","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-global","tag-technology","tag-urban"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/guyshachar.com\/en\/wp-json\/wp\/v2\/posts\/10224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guyshachar.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/guyshachar.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/guyshachar.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/guyshachar.com\/en\/wp-json\/wp\/v2\/comments?post=10224"}],"version-history":[{"count":10,"href":"https:\/\/guyshachar.com\/en\/wp-json\/wp\/v2\/posts\/10224\/revisions"}],"predecessor-version":[{"id":10246,"href":"https:\/\/guyshachar.com\/en\/wp-json\/wp\/v2\/posts\/10224\/revisions\/10246"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/guyshachar.com\/en\/wp-json\/wp\/v2\/media\/10226"}],"wp:attachment":[{"href":"https:\/\/guyshachar.com\/en\/wp-json\/wp\/v2\/media?parent=10224"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/guyshachar.com\/en\/wp-json\/wp\/v2\/categories?post=10224"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/guyshachar.com\/en\/wp-json\/wp\/v2\/tags?post=10224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}